Followup

Private pilot · Oct 2026

Lead and appointment follow-up for service businesses, on a timetable staff can trust.

Followup brings leads from Meta, Google and website forms into one place, follows up on WhatsApp on a set schedule, helps staff book the appointment, and stops the relevant messages the moment the customer books, completes the service, declines or opts out.

Illustration: four message bubbles placed along a timeline that ends at a calendar with one booked slot.

Who it is for

Salons first, then clinics, studios and other appointment-based businesses where leads go cold because nobody followed up on day two.

What it does

  • One inbox for leads from ads, Google and forms.
  • Timed follow-up sequences on WhatsApp, with stop rules.
  • Staff booking of appointments, and appointment reminders.
  • Opt-out honoured everywhere.

How it works

  1. A lead arrives from any source.
  2. The sequence runs on its timetable until the customer books or says stop.
  3. Staff see what to do next, and nothing is sent that the sequence does not allow.

Where it stands

Private pilot since October 2026 at a family-run salon franchise in Hyderabad, with demo data. Message sending is switched off during the pilot. Not available to outside businesses yet.