TableLane (working name)
Working prototype · Oct 2026
A guest workspace for food-service teams: messages, answers and reservation requests in one place.
TableLane gives a front-of-house team one shared inbox for guest messages, with replies matched from a set of approved answers, and a reservation request flow that staff confirm. It keeps guest conversations out of personal phones and in the team's hands.
Who it is for
Front-of-house teams at food-service outlets that field the same questions and booking requests all day.
What it does
- Shared inbox for guest conversations.
- Replies matched from approved answers (no generative model).
- Reservation requests that staff confirm or decline.
- Per-outlet views.
How it works
- A guest writes in.
- The workspace proposes an approved answer or routes the request.
- Staff confirm; the guest gets a clear reply.
Where it stands
Working prototype since October 2026, with test data. Voice and WhatsApp channels are simulated in the prototype. Not available to outside businesses yet.